Cognigy alternatives

We could not read a price on Cognigy's site. We found 4.5 out of 10 of the buying evidence we check for. 11 of the 12 other products below publish more.

This is a comparison of what each company publishes on its own site. It covers price, free access, measured results, documented limits, product updates, and testing methods. It is evidence for a shortlist, not a rating of product quality. The products below share a broad category and are not necessarily direct substitutes. Use Comparima for direct competitors.

AI customer supportHow this market looks from public information.
12 of 13for published buying evidence
38%publish a usable price
92%can be tried first
62%publish measured results
85%state their limits

What we could verify

Every finding links to the page it came from. Open the source before relying on it.

Public price

A possible mention appeared on a comparison or unrelated page, so we did not count it.

Open source
Try before paying

A buyer can verify the claim themselves without paying ("Start a free").

Open source
Measured customer result

A possible mention appeared on a comparison or unrelated page, so we did not count it.

Open source
Documented limits

Documents where it falls short ("edge cases").

Open source
Testing method

A possible mention appeared on a comparison or unrelated page, so we did not count it.

Open source
Recent product updates

Public changelog with versioned entries (found v4.0.1).

Open source

Ask before you buy

These questions come from the information we could not verify on the public site.

  1. What will this cost for my current team, and what changes when usage grows?
  2. What measurable result has a customer like us achieved?
  3. How were the headline claims tested, and what was the baseline?

Compare the field

Showing 12 of 12 that match your filters.

Cognigycognigy.com
4.5/10website evidenceno price we could read

No price we could find. No measured result we could find. No test method we could find.

  • You can try it without paying
  • Says what it cannot do
  • Actively maintained
  • No price we could find
  • No measured result we could find
  • No test method we could find
Gorgiasgorgias.com
9/10website evidence$10/mo

Publishes more buying evidence than Cognigy. Price is on the site, unlike Cognigy.

  • Price is on the site
  • You can try it without paying
  • Publishes a measured result
  • Says what it cannot do
  • Shows how it was tested
  • No public changelog we could find
See what Gorgias is up against
Chatbasechatbase.co
6.5/10website evidence$32 per month

Publishes more buying evidence than Cognigy. Price is on the site, unlike Cognigy.

  • Price is on the site
  • You can try it without paying
  • Says what it cannot do
  • Actively maintained
  • No measured result we could find
  • No test method we could find
See what Chatbase is up against
Finfin.ai
6.5/10website evidenceno price we could read

Publishes more buying evidence than Cognigy. Publishes a measured result, unlike Cognigy.

  • You can try it without paying
  • Publishes a measured result
  • Shows how it was tested
  • Actively maintained
  • No price we could find
  • No stated limits we could find
See what Fin is up against
Kustomerkustomer.com
6.5/10website evidenceno price we could read

Publishes more buying evidence than Cognigy. Publishes a measured result, unlike Cognigy.

  • You can try it without paying
  • Publishes a measured result
  • Says what it cannot do
  • Actively maintained
  • No price we could find
  • No test method we could find
See what Kustomer is up against
Sierrasierra.ai
7/10website evidenceno price we could read

Publishes more buying evidence than Cognigy. Publishes a measured result, unlike Cognigy.

  • You can try it without paying
  • Publishes a measured result
  • Says what it cannot do
  • Shows how it was tested
  • No price we could find
  • No public changelog we could find
See what Sierra is up against
Tidiotidio.com
7.5/10website evidence$24.17 /mo

Publishes more buying evidence than Cognigy. Price is on the site, unlike Cognigy.

  • Price is on the site
  • You can try it without paying
  • Publishes a measured result
  • Says what it cannot do
  • No test method we could find
  • No public changelog we could find
See what Tidio is up against
Voiceflowvoiceflow.com
6.5/10website evidenceno price we could read

Publishes more buying evidence than Cognigy. Publishes a measured result, unlike Cognigy.

  • You can try it without paying
  • Publishes a measured result
  • Says what it cannot do
  • Actively maintained
  • No price we could find
  • No test method we could find
See what Voiceflow is up against
Zendeskzendesk.com
7.5/10website evidence$19/month

Publishes more buying evidence than Cognigy. Price is on the site, unlike Cognigy.

  • Price is on the site
  • You can try it without paying
  • Publishes a measured result
  • Says what it cannot do
  • No test method we could find
  • No public changelog we could find
See what Zendesk is up against
Crispcrisp.chat
5.5/10website evidenceno price we could read

Publishes about as much buying evidence as Cognigy. Publishes a measured result, unlike Cognigy.

  • You can try it without paying
  • Publishes a measured result
  • Says what it cannot do
  • No price we could find
  • No test method we could find
  • No public changelog we could find
See what Crisp is up against
Help Scouthelpscout.com
5.5/10website evidence$25 per user

Publishes about as much buying evidence as Cognigy. Price is on the site, unlike Cognigy.

  • Price is on the site
  • You can try it without paying
  • Says what it cannot do
  • No measured result we could find
  • No test method we could find
  • No public changelog we could find
See what Help Scout is up against
Intercomintercom.com
5/10website evidenceno price we could read

Publishes about as much buying evidence as Cognigy. Shows how it was tested, unlike Cognigy.

  • You can try it without paying
  • Says what it cannot do
  • Shows how it was tested
  • No price we could find
  • No measured result we could find
  • No public changelog we could find
See what Intercom is up against
Gladlygladly.com
0/10website evidenceno price we could read

Publishes less buying evidence than Cognigy. No free tier or demo we could find, though Cognigy publishes one.

  • No price we could find
  • No free tier or demo we could find
  • No measured result we could find
  • No stated limits we could find
  • No test method we could find
  • No public changelog we could find
See what Gladly is up against

Read in August 2026 from pages anyone can open. This is what each company puts on its own site, which is not the same as how good the product is. Something excellent can still tell you very little. Spotted a mistake? Tell us and we will read it again.

Check a product we have not covered